OUR PHILOSOPHY

• Our goal is to provide quality care that assists each individual with their physical, emotional, and daily living needs. We aim to address the needs of each individual, and to encourage and support them in enjoying an independent lifestyle.

• We are proud of our reputation for providing a caring and harmonious family environment. Our staff members have been with us for many years and are all dedicated to caring for our participants. Our owners and staff gladly go beyond their duties to ensure our clients are happy and well cared for, and that the atmosphere is always positive. All staff hold certificates for training appropriate to their position.

• It is our aim for participants to remain independent, and we encourage all clients to take care of themselves as much as possible. However, extra services can be arranged where help is needed. These services include laundry, changing sheets, providing extra linens, and room cleaning. These extra services will incur additional charges if not included in NDIS plan.

• We offer assistance with medications onsite for breakfast, lunch, and dinner. We use a blister pack system and store medications in a secure area in a locked trolley. Assistance with medication is given as per the doctor’s instructions. Records of medication taken are kept on a signing sheet.

• We are an NDIS-approved support provider. Please contact us for more information or to find out how we can help you access the NDIS.